How the Clearinghouse Works

The Clearinghouse process:

1. Asking for help
A person in need is referred by either a church or local agency, or contacts Love INC directly.

2. Qualifying for help
Specially trained Love INC interviewers assess the request, determine the caller's commitment toward self-help and discover any larger issues fueling the crisis.

3. Providing help
The request is referred to the most appropriate Love INC church, Love INC ministry, or community agency. Volunteers, material resources, and outreach programs are then matched to the corresponding need.

4. Following up
The outcome is reviewed. Was the immediate need met? Is there a core issue that requires attention?

At this stage, the person in need also has the opportunity to meet with a pastor or become connected to a church if he or she desires. This is often the stage where real hope and long-term relationships emerge.